Contact CloudGaze Weather

Have questions, feedback, or need assistance? Our team is here to help you with all your weather-related inquiries.

Get In Touch

We value your feedback and questions about our weather services. Whether you're reporting an issue, suggesting improvements, or just want to say hello, we'd love to hear from you.

Our Headquarters

123 Weather Lane, Suite 100
New York, NY 10001

Phone Support

General Inquiries: (800) 555-WEATHER
Technical Support: (800) 555-TECH

Monday-Friday: 8:00 AM - 8:00 PM EST
Saturday-Sunday: 9:00 AM - 5:00 PM EST

Email Us

General: info@cloudgaze.com
Support: support@cloudgaze.com
Business: partnerships@cloudgaze.com

Response Times

Email: Within 24-48 hours
Phone: Immediate during business hours
Social Media: Typically same day

Send Us a Message

Frequently Asked Questions

How accurate are your weather forecasts?

Our forecasts are among the most accurate available, utilizing data from multiple reliable sources including the National Weather Service, satellite imagery, and our proprietary forecasting models. Short-term forecasts (1-3 days) are typically about 90% accurate, while 5-day forecasts are about 80% accurate. Accuracy decreases slightly for longer-range forecasts.

How can I report incorrect weather data?

If you notice any discrepancies in our weather data, please contact our support team with details about your location, the time of observation, and what you're seeing versus what we're reporting. This helps us improve our services. You can use the contact form above or email support@cloudgaze.com.

Do you offer weather data APIs for developers?

Yes! We offer several API packages for developers. Our Business team can help you find the right solution for your needs. Please contact partnerships@cloudgaze.com or visit our Developer Portal for more information and documentation.

How often is your weather data updated?

Our weather data updates continuously throughout the day. Radar and current conditions update every 5-10 minutes, while daily forecasts are refreshed at least twice daily. During severe weather events, updates may occur more frequently.

Can I get weather alerts for my area?

Absolutely! You can sign up for personalized weather alerts through your account settings. We'll notify you via email, SMS, or mobile app notifications about severe weather, precipitation, temperature changes, and other conditions you specify for your location.